IT Help Desk
Your Blueprint To Service Success, Mastering User Support & Troubleshooting Like A Genius
(Kindle Edition)

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Your Complete Guide To The IT Help Desk



Your Blueprint To Service Success, Mastering User Support & Troubleshooting Like A Genius



Are You Ready To Learn All About Working An IT Help Desk? If So You've Come To The Right Place...

Here's A Preview Of What This Book Contains...



  • An Explanation Of What The IT Help Desk Actually Is

  • How To Improve Communication Skills Like A Pro

  • Handling Difficult Calls & Situations The Right Way (Must Read!)

  • Best Words & Best Practices For The IT Help Desk

  • The Six Step Problem Solving Model You NEED To Implement

  • Computer Troubleshooting From The Very Basics

  • No Video? Here's What To Do...

  • Troubleshooting No POST No Boot Issues

  • How To Troubleshoot A Freezing Computer Correctly

  • The Downlow On Disk Errors

  • Keyboard And Mouse Issues

  • Your Customer Support Tools

  • And Much, Much More!


Download Your Copy Now And Get Started Now!

AuthorS James
BindingKindle Edition
FormatKindle eBook
LanguageEnglish
Language TypePublished
Number Of Pages60
Product GroupeBooks
Publication Date2016-12-06
Release Date2016-12-06
Sales Rank15841

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