Incident Management For I.T. Departments 10 Easy Steps
(Kindle Edition)

5 products added to cart in last 30 minutes
MRP: ₹300.90 Checkout @ Amazon Last Updated: 13-Oct-2018 05:25:33 pm
✅ Lowest price available on Amazon

Related Categories

An in depth look at Incident Management for I.T. departments. 10 simple steps to design and deploy your Incident Management program based on ITIL's best practices.

Topics include:
Incident Detection
Incident Prioritization
Response Plans
Managing an Incident
Escalation Matrix
Communications Plans
Vendor Management
Bonus Templates

The author has over 30 years of leading I.T. departments for some of the world's largest companies. This book goes beyond ITIL's theory with real world experience and recommendations.

AuthorDarren O'Toole
BindingKindle Edition
FormatKindle eBook
Language TypePublished
Number Of Pages48
Product GroupeBooks
Publication Date2015-04-03
Release Date2015-04-03
Sales Rank77993

Bestsellers in Computer Science

Trending Products at this Moment

General information about Incident Management For I.T. Departments: 10 Easy Steps Success