Designing Bots
Creating Conversational Experiences

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"""From Facebook Messenger to Kik and from Slack bots to Google Assistant, Amazon Alexa and email bots, the new conversational apps are revolutionizing the way we interact with software. This practical guide shows you how to design and build great conversational experiences and delightful bots that help people be more productive, whether itís for a new consumer service or an enterprise efficiency product.
Ideal for designers, product managers and entrepreneurs, this book explores what works and what doesnít in real-world bot examples and provides practical design patterns for your bot-building toolbox. Youíll learn how to use an effective onboarding process, outline different flows, define a bot personality and choose the right balance of rich control and text.

Explore different bot use-cases and design best practices
Understand bot anatomyósuch as brand and personality, conversations, advanced UI controlsóand their associated design patterns
Learn steps for building a Facebook Messenger consumer bot and a Slack business bot
Explore the lessons learned and shared experiences of designers and entrepreneurs who have built bots
Design and prototype your first bot and experiment with user feedback
"" "

AuthorAmir Shevat
Height64 mm
Length900 mm
Width600 mm
Weight109 g
Language TypePublished
Number Of Pages348
Product GroupBook
Publication Date2017
Sales Rank20756

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